Privacy Policy

Effective date: July 15, 2026. Last updated: October 28, 2026.

Royalty Carpet & Flooring (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website and how we use it.

Information We Collect

We only collect the information you choose to give us. When you submit our contact or estimate form, we collect your name, phone number, email address, and any details you include about your project. Our website also collects non-identifying analytics data, such as pages visited, general location, and anonymous recordings of how the site is used (see Cookies & Analytics below), used only to improve the site.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule service, prepare estimates, and follow up about the work you requested. We do not sell or rent your personal information to anyone.

How Your Information Is Shared

Contact form submissions are delivered to us by email through a third-party form service. We may use reputable service providers (such as hosting and analytics providers) that process limited data on our behalf. We may disclose information if required by law.

Cookies & Analytics

This site uses cookies and similar technologies, including browser local storage, to understand how visitors use the site. We use two analytics providers: Google Analytics, which counts page visits, form submissions and phone link taps, and PostHog, which also records anonymous sessions showing how pages are scrolled and clicked so we can find and fix parts of the site that are hard to use. Session recordings do not capture what you type into forms; every form field is hidden before anything is recorded. Analytics data is not tied to your name and is never sold.

You can disable cookies and clear local storage in your browser settings, or use a browser setting or extension that blocks analytics. Some features may not work as intended if you do.

Your Choices

You may request that we update or delete the personal information you have submitted to us at any time by contacting us using the details below.

Contact Us

Questions about this policy? Reach us at Royalty Carpet & Flooring, 1615 Route 9, Wappingers Falls, NY 12590 · 845-831-4774 · [email protected].